Terms and Conditions
Terms and Conditions for Sureway Shipping and Courier Services
1. Introduction
Thank you for trusting Sureway Shipping and Courier Services to handle your shipments. By using our services, you agree to the following terms and conditions. Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our services.
2. Services Provided
Sureway Shipping and Courier Services (referred to as "we," "us," or "our") provides domestic and international shipping, courier, and clearing services. We have partnered with a trusted freight forwarder to ensure timely and safe deliveries 4 to 5 days per week, with Knutsford Express serving as our primary delivery method.-
3. Shipping and Delivery
Shipping Method: Our primary shipping method is through Knutsford Express. Delivery times may vary based on the destination and external factors.
Shipping Times: We will make every effort to ensure that your items are delivered within the estimated timeframe. However, we do not guarantee specific delivery times as they depend on third-party services, including Knutsford Express.
Delivery Delays: We are not liable for delays caused by circumstances beyond our control, such as natural disasters, transportation delays, customs issues, or other third-party delays
4. Customer Obligations
Accurate Information: You agree to provide accurate and complete information when booking your shipment, including correct addresses and contact de tails. We are not responsible for any issues arising from inaccurate or incomplete information.
Packaging: Ensure that all items are securely packed for transport. We are not responsible for any damage to improperly packed or fragile items.
Restricted Goods: You must not ship any prohibited or restricted items under local or international laws. These include but are not limited to illegal substances, hazardous materials, and perishable goods. We reserve the right to refuse shipping of such items.
5. Pricing and Payments
Shipping Rates: Shipping rates are based on the size, weight, and destination of the items. We will provide a quote before you confirm your shipment.
Payment Terms: Payment for services must be made in full before shipping unless otherwise agreed upon. Payments can be made via [insert accepted payment methods. We reserve the right to withhold or cancel services if payment is not received.
Refunds and Cancellations: Once a shipment has been dispatched, cancellations and refunds are not possible. For any cancellations prior to dispatch, please contact us as soon as possible for further instructions.
6. Liability and Insurance
Liability for Loss or Damage: Our liability for any loss, damage, or delay to goods is limited to the value of the items being shipped, as determined by the customer. We recommend purchasing shipping insurance for added protection, particularly for valuable or fragile items.
Insurance Coverage: You may opt to purchase additional insurance to cover loss, damage, or theft during transit. Insurance coverage is available at an additional cost and must be arranged before shipment.
7. Customs and Import Regulations
Customs Clearance: For international shipments, it is the customer's responsibility to ensure that all customs paperwork and fees are completed. Any delays or issues related to customs are the responsibility of the customer.
Import Restrictions: We are not responsible for any items that are held, delayed, or seized by customs authorities due to import restrictions.
8. Indemnity
You agree to indemnify and hold harmless Sureway Shipping and Courier Services, its employees, and agents from any claims, damages, or losses arising from your use of our services, including but not limited to, the shipment of illegal or restricted items.
9. Amendments to Terms
We reserve the right to update and modify these terms and conditions at any time. Any changes will be posted on our website and will be effective immediately upon posting. It is your responsibility to review these terms regularly.
10. Governing Law
These terms and conditions are governed by the laws of Jamaica, and any disputes will be resolved under the jurisdiction of the courts in May Pen Clarendon.
11. Contact Us
If you have any questions or concerns regarding these terms and conditions or our services, please contact us at:
Sureway Shipping and Courier Services
[658]202-341
surewayshippingja.com